FAQ

What is House of Sophie?

House of Sophie is a brand specialized in handmade traditional pieces that combine elegance, craftsmanship, and modern femininity. Our collections are designed with attention to detail and high-quality fabrics.

Where are your pieces made?

All our pieces are handmade by skilled artisans, respecting traditional techniques and high standards of craftsmanship.

Where is House of Sophie available?

Our collections are available:

  • Online through our website
  • In selected locations in Morocco
  • And previously through our presence in Qatar and UAE

Do you ship internationally?

Yes, we ship worldwide. Shipping fees and delivery times depend on the destination.

How long does delivery take?

  • Morocco: 2–4 working days
  • International orders: 5–10 working days depending on the country.

Can I order a custom piece?

Yes. Some pieces can be made on special order. Production usually takes about 7 days, depending on the design.

What if my size is out of stock?

If your size is unavailable, you can send us a message or place a special order, and we will produce the piece for you if possible.

What payment methods do you accept?

We accept :

  • Credit/Debit cards
  • Online payments
  • Cash on delivery in Morocco (if available)

Can I return or exchange my order?

Yes, exchanges are possible within a limited time after delivery if the item is unused and in its original condition.

How can I contact House of Sophie?

You can contact us through: